FAQs
• What payment methods do you accept?
We accept most major credit and debit cards, PayPal, Shop, Venmo, Apple Pay, Google Pay, and other secure payment options available at checkout.
• Do you ship internationally?
No, we currently only operate and ship within the United States. We do not offer international shipping at this time.
• What are your processing and shipping times?
All our products are made to order through our print-on-demand partners. Processing times vary depending on the product but generally take 2-7 business days before shipping. Once your order has been fulfilled, shipping times vary based on your location and shipping method:
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- USA: 3-8 business days
Visit our Shipping Policy for additional information.
• Who do I contact if I have an issue with my order?
Please contact support@qreation.co if you have any questions or concerns with your order.
• Are refunds, returns, or exchanges accepted?
Due to the custom nature of our print-on-demand products, all sales are final and we do not accept returns or exchanges for any reason, including sizing issues, unless the item arrives damaged or significantly defective. Please carefully review your order and sizing details before purchasing as all items are printed specifically to your specifications.
Visit our Refund Policy for additional information.
• How can I contact customer support?
Our customer support team is available via email at support@qreation.co.